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dcg1080
October 28, 2021
Question

Why aren't payroll checks in the print checks queue after running payroll?

  • October 28, 2021
  • 2 replies
  • 0 views

I'm attempting to run payroll and print all checks at once, but due to some current hardware limitations I need to produce the checks on one computer (already done) and then log in from another computer and print the checks that are waiting to print.


Problem is that they don't show up in the print queue. So to do this I would have to open and print each check individually, which is more work than running payroll to start with (and thus back to hardware limitations and that's not really an option that will work).

 

Is there a specific reason that the payroll checks are not added to the print queue? (I'm not selecting the manual check option, btw). And is there another way to automatically print all the payroll checks if not?

    2 replies

    M
    MirriamM
    October 28, 2021

    Welcome to the Community space, dcg1080.

     

    I appreciate you providing detailed information about what you've done so I can give you the most accurate details.

     

    When running payroll in QuickBooks Desktop (QBDT), you'll need to mark the Print paychecks on check stock radio button. 

     

    Doing so, after you run payroll, you'll be prompted for the next step, which is to Print & Distribute Paychecks. From there, you can print paychecks and see the paychecks to be printed.

     

    To know more about printing paychecks, see the below articles: 

     

    If done printing the checks, you can remove them from the print queue. To do this, here's a resource that you can read for a guide: Remove paychecks from the print queue.

     

     

    Let me know if you need anything else when printing paychecks. I'm always here to help. Have a nice day.

    D
    dcg1080Author
    October 28, 2021

    The print on check stock option is selected.

    On the next window, since I didn't want to print checks right then, I would just click close, which would add all the checks to the check register numbered as "To Print"

     

    But none of these checks are then in the print checks queue.

    M
    MirriamM
    October 28, 2021

    Hello again,@dcg1080.

     

    Thanks for keeping us updated. Let me share the other way in printing your employees pay stubs. 

     

    Here's how:

    1. Go to the File menu at the top.
    2. Select Print Forms, then Pay Checks/Pay Stubs.
    3. Choose your payroll bank account. 
    4. If you want to select the company and employee info that will be printed on the pay stub, select Preferences.
    5. If you want to include a message to send with each pay stub, enter text in the Company message to be printed on all pay stubs box.
    6. Click Select Preview to view pay stubs before you print them. 
    7. Once ready, select Print.

     

    For more details see this article: Print pay stubs in QuickBooks Desktop.

     

    If you encounter any errors when printing, here are some resources that you can check for a fix:

     

    If you have any other follow-up questions, please let me know by adding a comment below. I'm always here to help. Have a good one!

    A
    AileneA
    September 28, 2022

    Hello, NB145. 

     

    Here's a reason why there aren't any checks from the queue, and I'd be glad to help you fix this. 

     

    The Print later box must've been unchecked, which is why there aren't any checks in the print queue. In this case, simply open the existing checks you want to print, then check the box.

     

    You can find more details about printing checks here. 

     

    If the same thing happens, I suggest reaching out to our Customer support team. They will be able to check your account in secure ways and review your setting and why you're aren't any checks to print checks in the queue.

     

     

    Here's how: 

     

    1. Open QuickBooks.
    2. Go to Help, then select QuickBooks Desktop Help/Contact Us.
    3. Select Contact Us.
    4. Give a brief description of your issue, then select Continue.
    5. Select to chat with us or Have us call you.

     

    If you need help with the alignment, you can check this article for a guide: Align how your checks print. 

     

    Let me know if you have other questions about printing paychecks or anything related to QuickBooks. Take care and stay safe always.

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