Why arent some of the projects showing up for time management?

Hi there, Lori-kssprayfoam.

Currently, there's an ongoing issue about customer name or project not showing on the Customer/Project field for time management. Rest assured,  our engineers are investigating and working on an immediate fix. For now, I'd recommend contacting our Customer Care Support. Through this, you'll be added to the list of affected users. 

We can follow these steps to get in touch with one of our specialists:

1. Go to Help.
2. Select Contact us.
3. Follow the on-screen instructions to complete the process.

Once you've been added to the list of affected users, you'll receive all updates about this investigation through email.

Also, we can visit these articles for more information. Each link provides tips and ideas about the key benefits of time tracking and how it works with QuickBooks.

• Turn on and set up time tracking
• Track and manage QuickBooks Time in QuickBooks Online

If you have other questions about time management and projects, don't hesitate to leave me a comment below. I'll be here to answer them for you.