Why can't my employee update her information into the workforce invite?

I can share details about updating employee information in QuickBooks Workforce, logist.

QuickBooks Workforce provides a capability to the employees to add or change their personal information to enter accurate details. However, doing this isn’t available to every employee as it depends on the payroll service their employer uses.

Alternatively, you as an employer can update these details on your payroll subscription to reflect on your employee's Workforce. Here’s how:

1. Go to the Payroll menu, and select the Employees tab.
2. Select the employee you want to update the information.
3. Select Start or Edit on the section you want to update. 
4. When finished, select Save.

Moreover, it’s the employer who needs to set up their employee with direct deposit. The process would need you to set your company payroll for direct deposit and get its authorization form. After that, you can then add employees to get paid in this setup. I’ll show you how:

1. Go to the Payroll menu, and navigate to the Employees tab.
2. Select your employee.
3. In the Payment method, select Start or Edit.
4. Select Direct deposit from the Payment method ▼ dropdown
5. Choose a Direct deposit method (Splits can be done as a dollar amount or as a percentage.):
   • Direct deposit to one account
   • Direct deposit to two accounts
   • Direct deposit with balance as a check
6. Enter the routing and account numbers from the employee's voided check and select Done.

Furthermore, learn from this resource what to do if an employee doesn't receive the direct deposit paycheck: Handle a direct deposit paycheck that was not received by an employee.

Additionally, QuickBooks offers a selection of payroll reports. This will allow you to see your employee's total earnings, deductions, and tax details over time. Please refer to this article for a complete list of accessible payroll reports and instructions on how to access them: Run payroll reports.

Let me know if you have more concerns about managing employees on your payroll. I'll be around to help you in no time.