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January 7, 2022
Question

Why did I get charged a transfer fee of 78.55 when I wasn't warned of this? I decided to go with quicken checking to save money and now its costing me more!!

  • January 7, 2022
  • 1 reply
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1 reply

MariaSoledadG
January 7, 2022

I'll share some information about the charges and guide you on what to do, ronaldleemoody.

 

The bank charges processing fees for any transactions it incurs in the system whether it's a payment or transfer. You'll want to verify those charges, I suggest reaching out to our Payment Support so they can validate those transactions and charges. They have the tools to pull up your account in a secure environment. 

 

I've also added a screenshot that shows our updated payment fees in QuickBooks:

 

You can also check out the following articles for additional information:

 

Please know that you're always welcome to reply anytime if you have follow-up questions about processing fees. I'll be around to help.