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May 25, 2024
Question

Why did my quickbook payments increase by 100%?

  • May 25, 2024
  • 1 reply
  • 0 views
I need an answer to my question

1 reply

May 25, 2024

I appreciate posting your QuickBooks Online (QBO) payment concerns here in the Community, Balt. 

 

I understand the financial impact of the price increase in QBO on your business. Let me help you by routing you to our QBO Live Support Team to discuss this matter. 

 

With the help of our live support team, they can access your account in a secure environment and find out what charged fees. Please know that the Community is a public forum where accessing QBO users' personal information is not possible.

 

Here's how you can reach them:

 

  1. Log in to your QBO account.
  2. Click on Help (?) at the upper right corner of your screen.
  3. Tap on Search, then select Contact Us.
  4. Select a topic to connect with the right expert.
  5. Choose how to contact our QBO support team.
  • Via a Callback, where they’ll save you a spot and call you back.
  • Via Chat, start a chat with our support.

 

Kindly take note of our QBO live support team availability based on subscriptions. For QBO Simple Start, Essentials, and Plus users, our support teams are available Monday to Friday from 6 AM to 6 PM following the Pacific Time Zone. For QBO Advanced, support is available any time and any day.

 

 I'll add this article as a guide if you need to update your subscription or view your billing history: Manage billing, payment, and subscription info in QuickBooks Online

 

Let us know if you have further concerns about the QuickBooks Payments increase. The Community will be here to assist you, Balt. Keep safe!