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September 7, 2022
Question

Why did some of my payroll checks not get recorded in the checking account register?

  • September 7, 2022
  • 1 reply
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1 reply

September 7, 2022

Hello, Laura.

 

There are possible reasons why those checks won't show up in your check register. I'll give some scenarios and solutions on how you can fix this. 

 

One probable reason is that your check register is filtered to show selected transactions. You'll want to change the filter options in the account history.

 

Here's how:

 

  1. Go to Accounting, then click the Chart of Accounts tab.
  2. Find and select the check register by clicking the View register link.
  3. Click the Funnel icon, then change or review the filters.
  4. You can also check the DATE or Ref No. Type column to sort the transactions.

 

Another reason is that those transactions might've been recorded under a different account. In this case, go to the Paycheck list and view the paycheck detail. Look at the Paid from section to see where the funds were taken out from.

 

  1. Go to Payroll or Workers, then click the Employees tab.
  2. Click the Paycheck list link.
  3. Check the account under the Paid from section. 

 

If you need to correct and change the bank account, you can check this article for the steps: Change your payroll bank account.

 

I've also included our commonly used articles to help get started with Payroll. From there, you can review guides in processing payroll, managing employees, paying taxes, and filing tax forms.

 

Be sure to get back here if you have additional queries about payroll transactions. I'll be around to answer them for you. Keep well.