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January 28, 2024
Question

Why do I constantly have to verify my identity in the same session?

  • January 28, 2024
  • 1 reply
  • 0 views
I must verify my identity every time I try to move about in quickbooks

1 reply

January 28, 2024

Hello there. Let me provide some insights regarding verifying your identity when working in QuickBooks Online (QBO). 

 

Please note that you might be required to confirm your identity using various methods. If you sign in to Intuit products from a different device, network, or browser, be aware that QuickBooks may request identity verification to ensure the security of your account and prevent it from being compromised.

 

If you are confident that you are accessing your account from a secure device, you may still need to verify your identity. It is due to external factors, like having an ad blocker installed. To resolve this issue, you can either add the *.intuit.com domain to your ad blocker's allow list or impair your ad blocker specifically for the *.intuit.com domain.

 

On the other hand, I recommend checking out this article to help you manage users inside QBO: Add and manage users in QuickBooks Online

 

Don't hesitate to reply to this post for additional questions about verifying your identity inside QBO. We're here to assist you. Keep safe!