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January 11, 2024
Question

Why do my w-2s still say draft copy?

  • January 11, 2024
  • 2 replies
  • 0 views

It's that time! Get ready for 2023 W-2s.

We're queuing up your W-2s and getting them ready for 2023 year-end filing. Check back here no later than Jan 31, 2024 to catch a preview.

 

Above is the message on my Payroll Filings screen for one of my companies. When I click on the W-2s they are marked as draft copies. Why is this? What is taking so long and when will they be ready?? I'm happy to go through the process manually to prepare the W-2s. but that doesn't seem to be an option.

2 replies

January 11, 2024

Preparing and filing employee forms right on time is an essential need to do, Leah. Allow me to share information about W2s, so you can manage your payroll tasks efficiently.

 

If you're set up to have QuickBooks automatically pay your taxes and file your forms, there's nothing you need to do. Intuit files the forms for you and submits them before the set deadline. All copies are available to view or print approximately 35 days after the end of the quarter. 

 

That said, QuickBooks will then automatically file your W2s on your payroll filing screen.

 

In addition to this, you can electronically file on your own to submit these forms inside the online program. To help you do this:

 

  1.  Sign in to your QuickBooks Online account.
  2. Go to Taxes and click Payroll Tax. Then, select Filings.
  3. From W-2 Copies A & D (employer), click File.
  4. Select Annual Forms, then W-2 Copies A & D (employer). Then, Continue.
  5. If prompted, tell us whether or not one or more employees were active participants in a retirement plan during the tax year.
  6. On the Employer Copies: Form W-2 page, select View to open Acrobat Reader.
  7. Review and print Copy D (Employer's copy) for your records.
  8. Click Submit to authorize us to file Copy A of Form W-2 electronically for you.

 

Once the form is processed and complete, we'll let you know via email. For more insights, please check this article: File your W2 and W3 forms.

 

Furthermore, you can also invite your employees to use QuickBooks Workforce to view their W2s online. This way, they can check and print their own copies for the current year.

 

This information may help you manage and file employee forms on time. If there's anything else you need further assistance with, just let me know in the comments below. I'll be available in this thread to help you. Keep safe and have a good one!

Leah11_2Author
January 11, 2024

This is a canned answer that does not address my question. 

 

Under Payroll Tax Center Filings, my only option is to preview the W-2s. I cannot archive them or file them. The message above the Action Needed section says my W-2s are being queued up, as I previously stated. When I preview the W-2s, they are stamped with "Draft copy - Do Not File."

 

I want to know why it is taking so long for them to be ready, and when they will be ready.

 

Please don't reply with canned answers.

January 11, 2024

Theres a box at the bottom of the page that says something in regards to w2s on the 15th. Maybe that will help since they are not.

January 14, 2025

My draft copy came off today. Why are there 2 pages for each employee when I select 3 per page? It does not show up like this in Desktop. 

EduardA
January 14, 2025

Hello, buskirk20. We understand you're encountering an issue where each employee's payroll data is taking up two pages, despite selecting the '3 per page' option in QuickBooks Payroll. In fact, there's already an ongoing investigation closely related with this issue.

 

What we recommend as of the moment is contact our dedicated Payroll Support team to get included in the group of affected users. This way, you'll receive the most recent updates via email on this matter.

 

Please be informed that our Payroll Core team is available from Mondays to Fridays between 6 AM and 6 PM PST time, while Payroll Premium or Elite is available any time of any day.

 

Here's how to get in contact with our Payroll team:

 

1. Click (?) Help, then hit the Search tab.

 

 

2. Type in 'payroll support' in the Search questions, keywords or topics box.

 

3. Tap Contact Us button.

 

 

4. Choose Chat or Callback.

 

Moreover, I would like to share this article to learn more about taxes and forms: Year-end checklist for QuickBooks Online Payroll.

 

Should you continue to encounter any difficulties related to W-2 forms, feel free to reach out in the comment. Our team is always here to ensure your QuickBooks experience is smooth and hassle-free. Have a great day.