Why do my W2s say draft?

Hi mom.karmen,

For this scenario, please contact our QuickBooks Online Payroll Support, so they can take a look at your records to know why your W-2 says draft. Only them have the tools to your payroll account in the system as well.

You can find their contact details and schedule in this article: Contact Payroll Support.

Let us know if you have other concerns. Take care and good evening!