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August 21, 2023
Question

Why do two newly hired employees not have access to enter their time via the weekly timesheet?

  • August 21, 2023
  • 1 reply
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Original commenter did not share additional details

1 reply

August 21, 2023

Thank you for turning to the Community about your concern, tharman.

 

I want to make sure your employees can enter their time on the timesheet. However, I have to ask for more details about the issue.

 

Are you using QuickBooks Time to track your workers' hours? May I know if the newly hired employees are added as time tracking only users in QuickBooks Online (QBO)? Did they encounter any errors when adding the hours?

 

Any information you can share will guide us on the troubleshooting steps we have to perform. Then, ensures a timely resolution.

 

I look forward to your response. Have a good one.