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info1886
February 8, 2023
Question

Why does qbo show my tax liability paid to state for unemployment? When viewing state website one week later it is not paid and they are calling to collect.

  • February 8, 2023
  • 1 reply
  • 0 views
My tax Liability Period for 10/2022 to 12/2022 is marked as paid to IDES Payment Date on 01/31/2023 in QB ,as E-Payment but IL state website shows as not paid as of 02/07/2023, why would qbo say one thing and not send money although it is marked as paid and how do i fix? The state has already charged a fee for being late

1 reply

L
LeizylM
February 8, 2023

Hi there, info1886.  

 

Thanks for turning to the Community about your tax liability concern. I'm here to route you to the right support who can assist you further.

 

Since you've confirmed that you've already paid in QuickBooks and still receive a charged fee for being late. I suggest contacting our Customer Care Team. This way, they can pull up your account in a secure environment and check the cause of the problem. 

 

Here's how to reach them:

 

  1. Click the Help menu in the upper-right-hand corner.
  2. Type in "Talk to a human", then press Enter.
  3. Look for I still need a human and click on it.
  4. Click Get help from a human or Contact Support Team.
  5. Select between Send a message, Schedule an appointment, or Get a callback.

 

To make sure you get prioritized on your concern. Please check out our support hours and contact us at a time convenient: Support hours and types.

 

I've added this article to learn more about how you can file and pay your state and federal payroll taxes online:

 

 

Stay in touch with me if you have follow-up questions about your tax liability. I'll be right here to help you.

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