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April 6, 2023
Question

Why doesn't my payroll by class using Time tracking in QBO show up by class on the report in Quickbooks Online after i run payroll?

  • April 6, 2023
  • 2 replies
  • 0 views
We currently use Time Tracking for timesheets for our employees for QBO Payroll, We use the Class option in Time tracking and all timesheets are correct and each is coded by Class, then approved and we run payroll from there. After payroll is processed and i run a Profit and Loss by Class, why do my Wages still show up under "unclassified" instead of the class they are coded to in Time tracking?

2 replies

April 6, 2023

Hello, Bre1208.

 

I'm dropping by to share some details about why the coded classes won't show up on the Profit and Loss by Class report. 

 

The classes coded on the timesheets are separate from the paychecks. After running payroll, the classes won't link with the paychecks as you've noticed. 

 

Paychecks have a different and separate Class tracking system. So, we'll want to enable this option from the Payroll settings page.

 

This way, when you run the Profit and Loss by Class report, your paychecks won't show up under the unclassified column. 

 

Here's how to do it: 

 

  1. Click the Gear icon, then select Payroll settings.
  2. Scroll down to the Accounting section, then click the Pencil icon.
  3. Click the Pencil icon on the Class tracking section. 
  4. Tick I use different classes for different employees.
  5. Map the classes for each employee. 
  6. Once done, hit Save

 

If you want to add the classes to the previous paychecks, we can do so by using the Update existing transactions function.

 

On the Accounting Preferences page, click the pencil icon on the Update existing transactions section. 

 

Set a Start Date, then hit Update. Check the data on the Profit and Loss By Class report to determine the dates for the unclassified paychecks. 

 

I'm sharing a couple of these articles if you need help with the Class tracking feature: 

 

 

I'll also include this article if you need to check and verify your current liabilities for the quarter: Run payroll reports.

 

Feel free to drop by again if you have questions about running your reports or managing the paychecks. You're also welcome to add any other concerns about your entries or tax forms. I'm here to help. 

Bre1208Author
April 6, 2023

Hi, 

Thank you for your response. I actually had seen this but was told by a quickbooks representative that it wouldn't work for us the way we need it to, due to the fact that we have different classes everyday for each employee (not every employee has the same class everyday) and setting it up in Quickbooks the way you described only allows one class per employee so we were told that we needed to use Timesheets instead so that we would be able to change the class to each different one per day when they log their time in etc, for each individual employee and we have done that but once it's approved in timesheets, it links over to payroll, but the only thing that does not come over is the Classes. Any idea how to fix that as i was told it's possible?

April 6, 2023

Thank you for getting back to us, @Bre1208.

 

I understand that you want to sync the timesheets with different classes per day to QuickBooks Online (QBO). I'd like to redirect you to the best support group available to get this address right away.

 

Syncing timesheets with different classes per day is possible. However, I recommend reaching out to our QuickBooks Time Support Team since they will turn on some settings on their end for you to be able to sync the classes.

 

To reach them, call the phone number or use the chat links from this article: Contact QuickBooks Time support.

 

Just in case you want to manage time off in QuickBooks Time, you can check out this article for more guidance: Set up and Manage Time Off in QuickBooks Time.

 

Come back to this post if you have other concerns or follow-up questions about this. I'll be around to provide further assistance.

May 6, 2024

I am extremely disappointed and frustrated that this does not work as advertised.  Why in the world would QB make class tracking available in QB Time but the class detail does not feed into QBO?  Completely ridiculous!  I just spent an hour on the phone with 2 very helpful reps, one with QB Time and one with QB Payroll, and they agreed this is a major flaw.  The payroll settings in QBO only allow one class to be selected for each employee; the settings in QB Time allow multiple classes for each employee. The only workaround suggested is to setup multiple pay types and assign those to the appropriate classes in QB Time for each employee.  This will NOT populate the appropriate classes in QBO but would provide the hours worked for the various classes on the payroll detail report.  But the payroll detail report reflects only the hours for each pay type; the employer taxes are one lump sum so it is difficult to allocate total payroll costs to the various classes.  Class tracking is the main reason we are using QB Time. How hard can this be to implement???  Feels like false advertising. I'm not sure why we are paying for "elite" payroll service.  Will begin to look at other accounting/payroll systems. 

October 21, 2024

It's unbelievable how many of us are in the same boat.  It's such a bait and switch.