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nedmiles
June 21, 2021
Question

Why don't I see the Weekly TimeSheet option in QBO Essentials?

  • June 21, 2021
  • 1 reply
  • 0 views
I have QuickBooks Online Essentials purchases through my accountant's wholesale account. There is no QuickBooks Payroll component or QuickBooks Time (aka TSheets) subscribed right now. In the trial version I signed up for (also Essentials w/o Payroll), when I go to New, under Employees I can see options for "Single Time Activity" and "Weekly Timesheet". However, in the wholesale company (my real account), I only see "Time Entry". The "Weekly Timesheet" option is a much better way to enter time in bulk as it requires far fewer clicks. I thought this came with Essentials? Do I need to upgrade to Plus or subscribe to Payroll in order to get this functionality? Thanks in advance.

    1 reply

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    nedmiles1
    June 21, 2021

    To add some additional information to my initial post.   On a related note, I have tried to add two third party application for time tracking (eBillity and Minute7).   Both of these integrate time to QuickBooks such that it is available to pull onto an invoice and shows up in time reports.   However, if I click the link in the report to edit the Time Entry, I get a "Something happened on our end" error message.   So this is a related problem. 

      JasroV
      JasroV
      June 21, 2021

      I appreciate you for sharing your opinion, @nedmiles, @nedmiles1.

       

      I'd be glad to provide you some details about entering weekly timesheet in QuickBooks Online (QBO).

       

      There's no need to upgrade your QBO Essentials to Plus or subscribe to payroll. Even without doing any of this, you can still enter and track the time of your employees.

       

      QBO release an update where it replaces the Single Time Activity and Weekly TimeSheet to Time Entry. Though it requires extra clicks, it still the same as entering a weekly timesheet. 

       

      You can go to the + New menu to access Time Entry or click Time from the left menu and select Time Entries. From there, you can enter and track your employees' time. You can also check this article for more details: Track and manage timesheets in QuickBooks Online.

       

      Though this update is yet to be available to some users, rest assured, our Product team is working 24/7 to have this roll out to all QBO companies. Additionally, you have the option to submit your feedback to them. This way, they can take a look and review it. They are always open to any suggestions and opinions as this can help us improve QuickBooks.

       

      Moreover, you'll want to visit our QuickBooks Blog page to stay current on any news and updates about QuickBooks. You also get to know what our engineers are currently working on to improve QBO.

       

      With regards to the error message you've encountered on your end, we currently working to fix this issue. We recently received reports were some users are unable to unbilled time and edit time entry. In the meantime, you'll want to create a Journal Entry (JE) to offset the transactions. 

       

      With this, I recommend working with your accountant so you'll be guided on what account to use. If you don't have one, you can visit our ProAdvisor page and look for one from there. 

       

      I'd also encourage you to contact our Support team. This way, you'll be added to the list (INV-59172) of affected users and be notified via email of any updates.

       

      Once everything is settled, you'll want to utilize this link for guidance: Process or run payroll. It consists of steps on how to run your payroll seamlessly.

       

      You can always reach out to me again if you have other questions about tracking time in QBO. I'll be here to back you up anytime. Keep safe!

      N
      nedmiles1
      June 21, 2021

      Thanks for the reply.    So you are saying that there is an update to QuickBooks Online that only some users can see and not others?    Interestingly, I just set up a new trial account yesterday under a different email address and I see "Single Time Activity" and "Weekly Timesheet" in this new account.   It is only this wholesale account that is showing only "Time Entry".

       

      According to what you mentioned, the view that only show "Time Entry" is the new version, correct?   This is odd as it is much more cumbersome than the "old way" of having weekly timesheets.  Each day has to be entered separately and all attributes (client, service, billable, etc.) have to be re-entered each time.   This is less productive and prone to mistakes.   Is there an explanation here.

       

      Finally, you mentioned the ability to edit unbilled time was a known issues that was being looked into?  Interestingly, the time entries I cannot edit were synced over from a third party application called Minute7 (this ones I created manually in QuickBooks could be edited fine).   I also connected Minute7 with my newer trial account (the one that still shows "Single Time Activity" and "Weekly Timesheet") and was able to edit those fine in QuickBooks.

       

      Any further thoughts you have would be appreciated.

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