Why haven’t I received the direct deposit email notification or I can’t see any direct deposit pending in my account today as Friday is my payday

Timely deposit of paychecks is essential for all employees, samarthsikotara. I'd like to share details to help with your concerns.

Please note that the timing of direct deposit is dependent on the time and day it was submitted. Can you tell us when the payroll was sent?

If the payroll was submitted before the cut-off time, you'll receive your Direct Deposit on the transaction date. However, receiving banks have until 5 PM local time on the pay date to credit the funds to your accounts.

If it was sent after the cut-off time, it will be processed the next banking day. This means it will be deposited a day later. 

For more detailed information about direct deposit funding times, you can refer to the details provided here.

• When To Send Your Direct Deposit Payroll
• How Do Federal Holidays Affect My Direct Deposit?

In addition, you can also contact our payroll support team. They can review your account and investigate why you did not receive an email notification about this.

Here's how to reach out to them:

1. Click the Help menu in the upper-right-hand corner of QBO.
2. Proceed to the Assistant tab.
3. Type in "contact support" in the chat box and press Enter.
4. Select QuickBooks Online Support, then click Contact Us at the bottom of the screen.
5. Click Ask about something else, then enter a short description of your concern.
6. Choose between Have us call you or Chat.

If you require additional information or resources when paying yourself through Direct Deposit, I've provided the following articles for your reference:

• Get Help If You’re Over A Direct Deposit Limit In QuickBooks Payroll
• Change Your Payroll Bank Account

Let me know if there's any other way we can help when working in QBO. We're here to ensure you can pay yourself and your employees smoothly each pay period.

My client said - he has paid my on Monday.

He has the same day lead time.

Today is thursday and still I haven't received any payment notification from qbo and no idea on where's the payment? Another scam?

Your support team is useless I would say. they are just closing the chat.