Why I cannot receive pay stubs

Good to see you here, raymondbumch40-g.

I'm here to make sure you'll be able to receive pay stubs online. 

Make sure that you're able to accept the invitation to see your paystubs. However, if you've already accepted, we can perform basic troubleshooting to fix the issue. It could be that the stored temporary internet files are the reason why you're unable to receive a paystub. 

We can start by accessing your QuickBooks Workforce account in a private/incognito browser. Feel free to use these shortcut keys:

• Google Chrome: Ctrl + Shift + N
• Safari 11 or newer: ⌘ + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P

If it works, we'll have to go back to your regular browser and clear the cache to eliminate the junk files. If the same thing happens, we can use other supported browsers.  It could be that the one you're currently using right now has a temporary problem with QuickBooks Workforce. 

I've also added these articles that'll help you handle your paychecks and W-2s in QuickBooks Online:

• Print W-2s Forms

• View your Paychecks and W-2s 

• Print Pay Stubs in QuickBooks Online

Reach out to me if you have any clarifications or other questions about pay stubs. I’m more than happy to help. Enjoy the rest of the day.