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bettys
March 13, 2019
Question

Why is it taking so long for my bank account to be verified for direct deposit?

  • March 13, 2019
  • 1 reply
  • 0 views

My company just switched to QB Online last week.  I started the bank verification process for direct deposit 4 business days ago, and I'm still getting the following message:  "We are currently in the process of reviewing the information you submitted. We will reach out to you in the next few days if we need anything else."  This account had previously been verified for QB Desktop, so I find it especially strange that it's taking so long to get it verified for QB Online.  I spoke with support earlier this week, and they said it's in process. 

1 reply

A
Alice Donna
March 13, 2019

Bank account verification may take some time in various cases such as on the Quick-books ends or maybe due to your financial institution.

But you need not to worry in both cases as Quick-books will let you know once the verification process complete successfully.

 

For more help, Don't hesitate to get back to me.

Angelyn_T
Angelyn_T
March 13, 2019

Thank you for adding a post here in the Community page, @bettys.

 

I'd love to help share information about setting up direct deposit in QuickBooks Online (QBO).

 

Once you've entered the bank account information for your business, you may need to wait 2 to 3 business days and an additional 2 to 3 business days once the test deposit to the bank is verified. On an average, it takes about seven business days to set up direct deposit, including verifying your company's bank account for security purposes.

 

If it's not yet verified on the said date, you may need to get in touch with our live support to check and investigate this further for you.

 

To learn more about direct deposit in QBO, you may check these articles:

 

Please feel free to add a post/comment below if you have any other direct deposit questions, I'll be always here to help you. Have a great day ahead!

A
Aaronmarshall
June 15, 2022

Hello Angelyn

 

i entered the micro transaction sent to my account for verification. It says ‘Acrive’ but for some reason my bank account still says ‘Waiting Approval’

 

I assumed after verifying the account transaction I would be good to go. So is it 7 business days wait time for QBO Online Payroll as well?

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