Why is my payroll not being withdrawn since updating to new payroll?

Hello, ktkrtzr. 

Thanks for dropping by today. It sounds like you may need further assistance. Because this is a public forum setting, and we don't have access to individual account details, I would recommend reaching out to our support team, as it sounds like there may be an internal issue happening. They will be able to guide you step-by-step on how to fix what's going on to reach them, follow these steps: 

1. Go to the Help icon to connect to a live support agent. 
2. Provide us some information about your concern in the What can we help you with? box.
3. Click on Continue.
4. You'll now be provided options on how to connect to our Customer Support.  

Here's the contact the QuickBooks Online Customer Support team article for more information.

You can check our support hours for Chat, Callback, and Call us option below. 

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See this support hours and types article for more information.  

Let me know if there's anything that I can help you with your account. I'm always here to assist. Have a wonderful day!