Why is one of my employees short 100 exactly but the money cane out of my account?

Hi, usercopenandsonsserv.

QuickBooks depends on the information entered. There are a few reasons why employees won't get their money go through.

This happens when:

• An employee's bank account information was entered incorrectly.
• There's a problem with the employee's bank.
• The pay date falls on a weekend or holiday.
• The direct deposit payroll was submitted after the cutoff time which is 5 PM Pacific Standard Time. When this happens, the payroll will be processed on the next banking day.

If your scenario falls on the first two reasons, then the funds will be rejected and returned to the employer's account. This process will take 2-3 business days after the pay date. If the employee still did not receive the funds by 5 PM after the settlement date, please give us a call so we can do a direct deposit trace.

Please note that your employees will get paid based on when you submitted the direct deposit payroll, not on the pay date. These are the different funding times in QuickBooks Online Payroll:

• Same-day: Workers are paid the same day you send your payroll to us.
• Next-day: Workers are paid the next banking day after you send your payroll to us.
• 2-day: Workers are paid two banking days after you send your payroll to us.
• 5-day: Workers are paid five banking days after you send your payroll to us.

You'll want to review when you processed the payroll. Also, you'll want to advise your employee to wait until 5 PM local time to receive the payment.

To verify this, I recommend your employee contacting your bank to review their statement. 

You can check out these articles that will help with set up and creating paycheck in QuickBooks: 

• Setup E-File & Pay 
• Create pay checks in online payroll

Drop a comment below if you have additional questions about managing your employees. I'm delighted to help you again. Have a nice day ahead.