Why is quickbooks no longer transmitting payroll information to insurance company?

Good morning, @valeriez-stoneag. 

It's great to see a new face here in the Community. Allow me to point you in the right direction to get this handled. 

This could be a simple issue with the set up or an investigation. With that being said, I recommend contacting our Customer Support Team so they can take a further look at why your QuickBooks is no longer transmitting payroll information to the insurance company. Here's how: 

1. Go to the Help (Question Mark) icon in the top right-hand corner. 
2. Press the Contact Us button. 
3. Enter your problem and click Let's talk. 
4. Scroll down and pick to Get a callback. 

It's that easy! 

Keep us updated on how this call goes. We're always here to have your back. Bye for now!