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M
mhughesgma
August 31, 2021
Question

Why is Quickbooks Online payroll down and when will it be back up

  • August 31, 2021
  • 1 reply
  • 0 views
Online payroll

1 reply

L
LeizylM
August 31, 2021

Thank you for reporting this in the community, mhughesgma

 

We are currently experiencing intermittent outages impacting our systems and we are working diligently with our engineering teams to identify the issue for resolution.

 

If you are unable to access your products, please try logging in or accessing your account in thirty minutes. We sincerely apologize for the impact this is having on running your business. Getting you back to business has been and continues to be our #1 priority.

 

Thank you for your patience as we closely monitoring the situation. Let us know if you have any other concerns. We'll be around to assist you. 

J
Joan33912
August 31, 2021

I am also unable to get into Tsheets to get hours.  It is the end of the month!

S
SarahannC
August 31, 2021

Hello there, @Joan33912. This issue is our top priority. 

 

We know how important to get into TSheets and finish the task that you need to do there. We have an outage going on, and our Product Team is working to resolve this issue as soon as possible. As advised, you can try logging in to your account in thirty minutes.

 

We appreciate your patience as we're working on this issue. If you have other concerns, please post them here. 

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