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August 4, 2022
Question

Why is there a NYS-45 in Payroll Tax Filings when we do not do business in New York?

  • August 4, 2022
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

Candice C
August 4, 2022

Greetings, @info-higginsyach

 

It's great to see a new face here in the Community. Let's me point you in the right direction to figure out why there is a NYS-45 in your payroll tax filings. 

 

The best route would be to get in touch with our Customer Support Team

 

The reason being is so that they can use their screen share tool to review your account and how it was set up. It'll help them determine why this is showing up in your payroll tax filings. Here's how: 

 

  1. Go to the Help icon in the top right-hand corner. 
  2. Press the Contact Us button. 
  3. Give a brief description of the issue and hit Let's talk
  4. Scroll down and choose to Get a callback

 

It's that easy! 

 

Keep us updated on what they say during your call. It's my priority that you're able to get back to running your business. Wishing you continued success! 

August 4, 2022

Thank you for pointing me in the right direction! We were unable to solve the problem but submitted a correction request for a resoloution.

Thanks!