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September 29, 2021
Question

Why isnt my payments showing up on my card? I had someone pay $250 i have transaction id but it never was deposited in my account

  • September 29, 2021
  • 1 reply
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1 reply

JasroV
September 29, 2021

I can see the importance of cash flow in your business, Bryan.

 

Allow me to impart some details on why the payment hasn't been deposited into your account.

 

If you're new to QuickBooks Payments, your first deposit takes a bit longer while we're setting up your merchant account. After that, we'll process your deposits at the normal speed (within two business days). You can check out this link for more details about this: Common questions about payments deposits in QuickBooks Online.

 

If this is not the case, I propose contacting your bank and verify if there are any issues on their end. Changes made from them can affect your deposit speed. You can also contact our Merchant support team so they can look into your account and check the reason for the delay. Ensure to read their support hours to know when agents are available.

 

When everything is in place, feel free to utilize these links for tips and tricks on how to process online payments and reconcile your accounts:

 

 

Have any other questions about your deposits? keep me in the loop by leaving the details in your reply. I'll be right here to help you.