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R
redondobeachsout
March 18, 2019
Solved

Why Quickbooks Workforce is not enabled for Enhanced Payroll?

  • March 18, 2019
  • 2 replies
  • 0 views
Original commenter did not share additional details
Best answer by JanyRoseB

Thanks for getting back to the QuickBooks Community, redondobeachsout.

 

Allow me to jump in and help provide the Workforce sign up link for your employee. 

 

Here's how your employees can sign up for the Workforce:

  1. Go to: Welcome to QuickBooks Workforce.
  2. You'll be asked to provide an email address, a password, and a security question and answer. In case you need to recover your password.
  3. Select Create Account. 
  4. Enter your SSN and the net pay amount from your last paycheck issued by the company.

For additional reference, you can visit this article on how to set up online pay stub access for employees (QuickBooks Workforce, formerly ViewMyPaycheck).

 

That should do it! Feel me in if you have additional questions about the Workforce service. Have a good one. 

2 replies

SophiaAnnL
SophiaAnnL
March 18, 2019

Have your employees sign up first, redondobeachsout.

 

To enable the QuickBooks Workforce feature, your employees will need to create their profile.

 

Here's how:

  1. Go to QuickBooks Workforce.
  2. Click the Sign Up option.
  3. Create an Intuit account by entering a username, password, and security question.
  4. Enter the employee's SSN and the net pay of their last paycheck issues by the company.

Once the employee's account is set up, you can start uploading their paychecks. Here's an article for the complete overview: Set up online pay stub access for employees (QuickBooks Workforce, formerly ViewMyPaycheck).

 

I'll be around if you have any follow-up questions about this. Thanks for dropping by.

R
redondobeachsoutAuthor
April 3, 2019

When my employees click on the link, there is only option for sign in. 

 

There is no option for sign up. 

 

Can you please email me the sign up link? Thanks

B
bt2
February 6, 2024

We have an employee that is not able to receive workforce

Nicole_N
Nicole_N
February 7, 2024

Thanks for joining the thread, @bt2. I'm here to ensure that your employee receives the Workforce invitation email.

 

Many factors can prevent your employee from receiving the email. It could be that the email is in their junk or spam folder or blocked by their mail servers. To rectify this, have them double-check these two factors. 

 

If the email wasn't there, you can resend the invite to help fix the issue. Just have the employee accept it right away since the email is valid for up to 30 days only. Also, make sure to double-check the email address of your employee before sending it to ensure it is sent to the right person. Here's how:

 

  1. Sign in to your QuickBooks Online (QBO) account.
  2. Click Payroll from the left menu, then select Employees.
  3. Choose the employee you need to resend the invitation to.
  4. Go to the Personal Info section.
  5. Next to We’ve invited [employee] to view their pay stubs and W-2s online with QuickBooks Workforce section, select Revoke Access.
  6. Then, edit the employee’s email address and select Resend Invite.
  7. Click Done.

 

After resending the invitation, your employee will receive a new invitation. I'm adding this article for more guidance: Invite your employees to QuickBooks Workforce to see pay stubs, W-2s, and more.

 

You might also want to provide this article to your employees: View your paychecks and W-2s in QuickBooks Workforce. This will help them see their paychecks, W-2s, and personal info in Workforce.

 

Keep in touch if you have further questions about sending a workforce invitation to your employee. The Community team is always around to assist.

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