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October 24, 2021
Question

Why was I charged $5, 7 different times?

  • October 24, 2021
  • 1 reply
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Original commenter did not share additional details

1 reply

October 24, 2021

I can share some details about why you get the $5 charge for seven different times, @davebuckmasterdd.

 

There are associated descriptions in every charge on your account. You can use the form in this article to identify the amounts by hand: Understand Intuit charges on your credit card or bank statement.

 

If you still need more details about the charges, I'd recommend contacting our Care Support team. They can pull up your account and help you identify the amounts one by one.

 

Here's how you can get in touch with them:

  1. Click the Assistant option or click the Help icon located in the upper-right corner.
  2. In the Help window, click the Contact Us button at the bottom.
  3. Enter the details of your question. For example, seven unknown charges with the amount of $5.
  4. Click the Continue button
  5. Select Start a chat or Get a callback.
  6. Enter the necessary information to complete the process.

 

Alternatively, you can use the contact number in this article and see their assistance hours for more details: Contact QuickBooks Self-Employed Support.

 

I want to ensure you're taken care of, so feel free to update me here if you need additional assistance with your QBSE account charges. It'll be my pleasure to help. Have a great Sunday ahead!