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jeff147
December 6, 2022
Question

Will QB have the Colorado Family and Medical Leave Insurance payroll deduction available Jan 1, 2023?

  • December 6, 2022
  • 17 replies
  • 0 views
Employers are required to deduct 0.45% from employees and pay 0.45% out of pocket for this new program. How can we do this through QB payroll?

    17 replies

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    K
    kaceybaileylands
    April 11, 2023

    out of no where you guys just made a payroll correction without any notice to give to employees and just took money off their paychecks.......not cool

     

    you gave no warning or explanation just deducted it off

    A
    AT8054
    April 17, 2023

    Did you ever get an answer or fix for the automatic payroll correction that came out due to CO FAMLI? I just set up our small nonprofit and the org is responsible to pay for the first quarter, even though they are under 9 employees because they didn't deduct from previous payrolls this year. The CO Family Medical Leave Act states that you aren't allowed to do backup withholding. In response to setting up FAMLI last payroll, QBs is doing a payroll correction on each employees check so they "pay back" the org for the first quarter. There is no way to delete this payroll correction and I have tried in 3 different places. Of course hold times are extremely long today and I have never actually gotten a real answer when I call in. 

      K
      kaceybaileylands
      April 11, 2023

      Rochelle was supposed to call back and let me know what the payroll deduction was for, she did not.

       

      you do not follow through with your promises

      K
      kaceybaileylands
      April 11, 2023

      you treat us like we don't matter, you put us on hold for 42min and 32 sec and say you are still looking into it. We use you guy for quickness because we are running a business, we don't have time to wait around to find out about a deduction you did that you have no idea why its on there

      K
      kaceybaileylands
      April 11, 2023

      told i cannot speak to their superior and the superior won't be able to help me, basically i have no options but to deal with them, no wonder why people stop using you, you guys are horrible with customer service

      K
      kaceybaileylands
      April 11, 2023

      waited 2 days for a call back and had to call you guys and do the wait and hold thing all over to speak to someone again because my problem still didn't get resolved

      G
      GebelAlainaM
      April 17, 2023

      Hello there, AT8054. I'm here to help figure this out.

       

      If you have tried all the possible fixes shared in this thread and still get the same concern, I recommend contacting our Payroll Support Team again. I know you've called out for support already, but they have the tools to pull up your account and guide you further through this process. They may create a ticket for investigation if needed.

       

      Here's how:

       

      1. Sign in to your QuickBooks Online company.
      2. Go to Help.
      3. Choose to Contact Us.
      4. Type in your concern, then click on Let's Talk.
      5. Select a way to connect with us:

       

      • Start a chat with a support expert.
      • Get a callback from the next available expert.

       

      You can refer to this article for the schedule: Contact Payroll Support in QuickBooks Online.

       

      For more details, please visit the following links below:

       

       

      Let us know if you have further questions about managing payroll and other QuickBooks-related concerns. We're always here to help you. Have a good one! 

      S
      sl66
      July 20, 2023

      The Quickbooks online rate is not calculating correctly.  Is there a way to change the tax rate?

      R
      rvrfrf
      July 20, 2023

      Thanks for joining this thread, sl66.

       

      You can change your rates for Colorado FAMLI from the Payroll settings screen.

       

      There's a few things you'll want to be aware of beforehand:
       

      • Your total contribution rate is 0.9% and is paid on the first $160,200 in wages.
      • Your employees pay 0.45% (or 50% of the 0.9%). Your business may choose to pay some or all of an employee portion as a benefit to them.
      • If you have 10 or more employees, your business pays 0.45%. In the event you have 9 employees or less, you don’t pay an employer portion.

       

      Here's how to edit/add rates for Colorado FAMLI policies:
       

      1. Use your Gear icon, then go to Payroll settings.
      2. From the Colorado tax section, click Edit, then Create Policy.
      3. Enter your number of employees used to determine the rate and your CO FAMLI Agency ID.
      4. Hit Define Rates.
      5. Enter or change the Policy Name if necessary.
      6. Choose an effective start date if one hasn't been set yet.
      7. Enter your percentages for yourself and employees. For example, if you want to pay 50% of an employee's 0.45% portion (you pay 0.225% and the employee pays 0.225%), enter "25" in your Employer box. This amount will be added automatically to the Employee box as well.
      8. Select Save.

       

      Next, you'll want to make sure you've added your policy to employee profiles.

       

      In the event you've processed payroll(s) before setting your rate, Intuit will automatically catch you up when the next payroll is ran.

       

      Please don't hesitate to send a reply if there's any additional questions. Have a wonderful Thursday!

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