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December 21, 2023
Question

Workers compensation

  • December 21, 2023
  • 1 reply
  • 0 views

I am having an issue with QBO and my workers compensation company. Individual contractors using their SS# are being classified as an employee and being reported as an employee from QuickBooks to my insurance company. I have reported the issue to both companies and I am getting the its not us response. Is anyone else having these issues.

1 reply

December 21, 2023

Hi there, llee75.

 

I acknowledge the impact of this unexpected reporting issue related to your worker's compensation information, which has consumed your business's time and disrupted your record-keeping process. I'm here to assist you in ensuring that your contractors are classified accurately so that your insurance company can receive the correct data.

 

Let's dig deeper into why your contractors are being reported as employees (from QuickBooks to your insurance provider). To properly address this issue, we'll need to review their profiles within your company. I suggest reaching out to our QuickBooks Online (QBO) Care Team again for further assistance. They'll be able to provide further assistance in resolving this matter.

 

In case you have the case number from your previous chat or call, please don't forget to provide us with that information. It will greatly assist our team in reviewing the notes and seamlessly continuing the troubleshooting process where the prior agents left off.

 

To get the support information:

 

  1. Open your QuickBooks and tap the Help icon in the upper right to display the support window.
  2. Choose the Assistant tab and enter a brief description of your concern in the Type something bar.
  3. Press the Get help from a human link to see more options.
  4. In the How would you like to connect with us? section, choose Chat to start a conversation and Callback to speak with an agent.

 

To obtain detailed insights and information about workers' compensation and its allocation to your employees, you can refer to the following resources:

 

 

Moreover, these resources will equip you with the necessary guidance to effectively handle the 1099s, submit them, and tackle any contractor-related issues or discrepancies in amounts:

 

 

Don't hesitate to reach out to me again if you need any further clarification on how QBO handles workers' compensation for your contractors. I'll be sure to respond as quickly as possible to assist you further. Wishing you a great day ahead, @llee75.