Workforce: Why are self-service Employees not able to update direct deposit information?

Hi there, bd-tx.

Thanks for bringing your question forward here in the Community. I'd be glad to provide some info about updating direct deposit info in QuickBooks Workforce.

Employees initially set up their direct deposit details (bank account and routing number), however if they need to change or update this information it would have to be done by the employer. I can see how it would be beneficial for employees to be able do this on their end. I recommend submitting feedback through your QuickBooks Online account to the Product Development Team for this suggestion to be included in future updates. This can be done by clicking the Gear icon in the top right corner, then choose Feedback.

The following article provides additional info about adding or changing your personal info in QuickBooks Workforce. Lastly, this link offers details about setting up direct deposit for employees.

Please feel free to reach back out if you have any other questions. I'll be here to help in any way that I can.