Skip to main content
October 24, 2023
Question

"You cannot enter a check date that is earlier than 10/01/2023, the date you chose to begin using our service." i have this message. hoe can i change this date?

  • October 24, 2023
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

October 24, 2023

I'd understand what you feel upon receiving the error message, mbolivar0626. Let me refer you to the appropriate support team, who can assist you in updating your payroll start date and process paychecks as required.

 

Once you have set the start date for your payroll, it won't be possible to change it manually. However, you can always reach out to our QuickBooks Online (QBO) Payroll Support team for assistance. Our live representatives will securely access your account and update it with their tools.

 

Here's how you can contact them: 

 

  1. Go to Help (?), then click Contact Us.
  2. Please enter your question and select Let's Talk.
  3. Review and Select from the following: Ask the communityHave us call you, or Chat with us.

 

 Once settled, you can proceed to creating and running your payroll

 

Also, when you're ready to pay or file your taxes, see this article for your guide: Pay and file payroll taxes and forms in Online Payroll.

 

Please keep me posted if you have more questions about payroll tasks. I'll get back here as soon as possible to assist you again. I appreciate you dropping by and wish you well.