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April 9, 2019
Solved

After submitting our FPS, pension and tax codes were automatically uplifted, but they seem to have reverted back to their previous values. Should I manually update them?

  • April 9, 2019
  • 1 reply
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Best answer by TaliaI

Hello Dan,

 

In that case, yes manually update both! They should update automatically and stay at those rates, however we do always advise to double check this before you run payroll, and if they are not correct, update them yourself.

 

Thanks,

 

Talia

1 reply

April 9, 2019


Hello dan26,

 

First, are you using QuickBooks Payroll or PaySuite?

 

To clarify, once you advanced into the next tax year, the pension/tax codes updated automatically but when you have now looked at running your first payroll of the new tax year, they seem to have reverted?

 

Thanks,

 

Talia

dan26Author
April 9, 2019

Hi Talia,

 

We're using PaySuite - and your clarification is correct!

 

Thanks,

Dan

TaliaIAnswer
April 9, 2019

Hello Dan,

 

In that case, yes manually update both! They should update automatically and stay at those rates, however we do always advise to double check this before you run payroll, and if they are not correct, update them yourself.

 

Thanks,

 

Talia