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dan26
Apr 9, 2019 10:55 AM UTC
Solved

After submitting our FPS, pension and tax codes were automatically uplifted, but they seem to have reverted back to their previous values. Should I manually update them?

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TaliaIAnswer
Apr 9, 2019 12:19 PM UTC

Hello Dan,

 

In that case, yes manually update both! They should update automatically and stay at those rates, however we do always advise to double check this before you run payroll, and if they are not correct, update them yourself.

 

Thanks,

 

Talia

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3 replies

TaliaI
Apr 9, 2019 12:06 PM UTC


Hello dan26,

 

First, are you using QuickBooks Payroll or PaySuite?

 

To clarify, once you advanced into the next tax year, the pension/tax codes updated automatically but when you have now looked at running your first payroll of the new tax year, they seem to have reverted?

 

Thanks,

 

Talia

dan26Author
Apr 9, 2019 12:11 PM UTC

Hi Talia,

 

We're using PaySuite - and your clarification is correct!

 

Thanks,

Dan

TaliaIAnswer
Apr 9, 2019 12:19 PM UTC

Hello Dan,

 

In that case, yes manually update both! They should update automatically and stay at those rates, however we do always advise to double check this before you run payroll, and if they are not correct, update them yourself.

 

Thanks,

 

Talia

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