Employees and Payroll
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Having problems running pay roll since start of new tax year and getting update profile of employees before letting me run payrole manually, Have turned auto off. This is error message I get 2 employee profiles need your attention before you can pay them:
I have set up a benefit in Quickbooks advance payroll so that I can generate the P11 forms for the 24-25 financial year. When I click on "link employees", I only seem to be able to link the benefit to the current active employees. However, there were employees who left during the year who also had the benefit so I'm pretty sure I need to include them as well. Does anyone know how I can add them?
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How to I record clawback of an overpayment to an employee? The employee was overpaid in April when the payroll calculation was correct but the bank transfer to the employee was processed for a higher amount. Payroll in May was calculated as normal and the bank transfer to the employee was paid net of the overpayment amount. How do I record the April overpayment? I can match the transaction and split the overpayment into a separate line. How do I record the May repayment? As the actual payment made is less than the calculated net payment qb does not find a match for the transaction. Illustration: April net wages due = £1,000 April payment made = £1,100 Overpayment = £100 May net wages due = £1,000 May payment made = £900 Overpayment balance = Nil
Previously not had any issues with Payroll until forced to change over last October time. This is my 2nd payroll in the next tax year and both times it is now showing that I need to pay Employer NI for a specific employee: Employee earned £474.34 this monthPay period: 01/05/2025 to 31/05/2025Pay date: 30/05/2025 NI showing in Quickbooks as £8.60 and sending this to HMRC via FPS. Last month (April) £443.90 paid with me required to pay £4.03 I qualify for Employment Allowance (and have this enabled in my settings). Strangely I have noticed: "Employment Allowance EPS06/04/2025 - 05/04/2026 Accepted Due 29/04/2025Filed on 12/05/2025"but I did not do this either. -Any ideas how I prevent Quickbooks from trying to force me to pay NI as it's making me have a bill in HMRC portal and being taken by DD when I don't believe it needs paying.
After a problem with Core Payroll last month where FPS was not sending, I have noticed that this month I have yet to receive the auto email that Payroll has been run. Usually by this time of the month I have received the email. I have checked that Auto payroll is on, which it is, and the employee is subscribed, which they are, following help page suggestions in the help section. Is this another problem with Payroll caused by last months update and repair after the FPS error, or is this another fault. What else is there to check to make sure that auto payroll is running as it should.
I have submitted a pay run to HMRC but it is incorrect. I know how to unlock and delete a pay run but does that update with HMRC once I delete it within QBO
using payroll advance
I have been using QuickBooks for a while and have never had any issues with payroll, FPS, or EPS submissions.Suddenly, FPS keeps failing and gives me 3 messages:Your electronic filing was rejected by HMRC. Please go to payroll settings and make sure your HMRC credentials are set correctly.The filing period for this form isn't over yet. If you still need to run your final payroll for this tax period, then this form may have incomplete information. You have already filed this form electronically for the selected period. If you have changed any information since you originally filed, you may need to file an amendment manually. This is my first FPS this tax year, and I have not previously submitted it.I have also triple-checked the HMRC credentials (even updated the password) and disconnected and reconnected MTD. There are no changes in employees or anything else I can think of causing the issue.Please advise. I really don't wish to have a late submission.Thank you
I've recently taken over finance and payroll for a small charity. They are using QuickBooks payroll to pay salaried staff and hourly paid employees. However on each monthly payroll they've been using a spreadsheet to manually override what is being paid. This is because they've based salaries to be paid on 52.18 weeks. QuickBooks is using 52 weeks so the salary amounts and hourly rates don't match and are overridden every month. Is there a way to change the 52 to 52.18 weeks in QuickBooks? I've searched everywhere online and can't find the answer to my question.
Hi,I'm Payrolling the benefit for a shared company car but I'm finding that the value of the benefit being calculated in Quickbooks is too low. Has anyone else noticed the same? The Price for Car = £13995Using an Appropriate percentage - 30% = £4198.50but QB rounds this down to get a Cash Equivalent of £4198The car is shared between 5 employees, so I make that £839.60 However, QB is truncating the amount and using £839 to calculate the amount to be payrolled. That means I'm 60p off for each employee each month, so by the end of the year I'll be £36 short on the amount payrolled. Is this a bug or my misunderstanding? I've put the Benefit calculation log below. ThanksJames Total price for car with accessories £13995.00Minus capital contributions £13995.00Using an appropriate percentage of 30%After applying percentage £4198.00Number of days available 365Number of days in year 365Cash equivalent based on number of days available £4198.00After takin
Quickbooks has deleted my payroll, including years worth of history. I'm still waiting for someone "higher up" to resolve this issue. Now late on submitting FPS info to HMRC and it's not looking great for next month. How and can this actually be resolved?
Hi, I have a current account attached to my quickbooks online account. About 5 months ago I saw that I had a new "bank" account in my chart of accounts. Since November when I run payroll the amount I pay my employees shows in the new "bank" account and gets paid out of our proper current account. In March though when I ran payroll the money showed as coming out of the current account and the was paid from the current account. In quickbooks it is making it look like the salaries were paid twice. How can I change this without having to roll back April and March salary runs please?
I am using advanced payroll and my FPS is submitted automatically. However, in Payroll Tax, there are 6 months of 'No Payment EPS' and I don't know why as employees have been paid every month. Firstly, can I delete them? Secondly, how?
I'm relatively new to the online payroll as up until April I was using Quickbooks desktop. I need to know the best process of making an employees a leaver in the online Advanced payroll. I notice it is termed "termination" and not leaver. I wasn't sure if I needed to run the last pay run and then terminate the employee afterwards or as I have now read, run the payroll at the same time as making them a leaver, via the action tab. As it happens I have already run the payroll and submitted an FPS as I would have done in the desktop version. I then terminated the employee but how do I send a manual FPS to let the HMRC know? Should I have done it all in with the payrun before I submitted the FPS? Not sure which is the best way to do it.
Hi I in error changed tax year to 25/26 how do I change it back to 24/25 it says it can be changed in payroll settings but there is no drop down to change it back please help as I cant do payroll today x
