An employee has opted out of the pension scheme. All is fine at the pension end (Nest) but QB is still taking pension deductions. How can I flag QB that she opted out?

Hello lmcbookkeeping, 

To provide you with the correct steps to opt-out the employee, please confirm which version of the payroll you are currently using in QuickBooks Online - Standard, Advanced, or PaySuite. 

If you are unsure how to check please let me know and I can guide you on how to do this.

Thanks