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October 23, 2020
Question

An employee is on SMP. Her pension contribution should be 5% of qualifying earnings based on her regular salary. QB is incorrect. How can I fix the problem?

  • October 23, 2020
  • 1 reply
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1 reply

October 23, 2020

Hello Simonb1, 

 

Welcome to the Community page, 

 

Can we ask which payroll it is you are using, is it standard or advanced?

 

The way to tell which one you have is when you click on payroll on the main left-hand navigation bar, if you get two other tabs then that is standard if you get no other tabs showing then that is advanced when clicking on the payroll tab. 

simonb1Author
October 23, 2020

I think it is standard.  I get two tabs - Payroll  and Employees

October 23, 2020

Thanks for clarifying, so have you put it as 5% in QuickBooks for your pension but it is calculating the amount wrong is it?