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fookinsickofqkbks
August 20, 2021
Solved

Anyone know how to manually change a employees tax code

  • August 20, 2021
  • 1 reply
  • 0 views

I'm trying to manually change an employees tax code, I access the employees tax information, press the pencil icon, enter the new tax code and press save. It doesn't save and if I hover over the exclamation mark a message pops up telling me what a tax code usually looks like, however it refuses to save my entry regardless of the code entered.

Best answer by fookinsickofqkbks

Thanks for getting to us fookinsickofqkbks, can we check if you're using the standard or the advanced version of QuickBooks payroll, and whether you have any draft pay runs saved?


Standard, no draft runs saved. I've had online help this afternoon, it appears that Qb doesn't accept all HMRC tax codes as written, by modifying the tax code entered it was accepted. All that remains now is to see if it works.

1 reply

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EmmaM
August 20, 2021

Hello Fookinsickofqkbks, Do you get any error message showing up when you try and change the code for the employee? Can we check have you in HMRC's settings set up the automation for tax code changes in third-party accounting software?

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fookinsickofqkbksAuthor
August 20, 2021

"if I hover over the exclamation mark a message pops up telling me what a tax code usually looks like, however it refuses to save my entry regardless of the code entered."

 

No automation set-up hence asking to change it manually

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GeorgiaC
August 20, 2021

Thanks for getting to us fookinsickofqkbks, can we check if you're using the standard or the advanced version of QuickBooks payroll, and whether you have any draft pay runs saved?

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