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Michael_RBCS
April 17, 2020
Question

Are my court orders set-up correctly in QuickBooks Advanced Payroll?

  • April 17, 2020
  • 1 reply
  • 0 views

I have set-up the deduction in the employee record through the pay run inclusion tab, which operates the deduction on the employees pay run.  Furthermore, I have also set-up an expense account through Payroll Settings ˃ Pay Run Settings ˃ Expense Categories to set-up the agency account the deduction needs to be paid to.  I have then gone back into the Employee Record ˃ Pay Run Inclusions ˃ (Add) Expense account and added the agency account and other details required.  This has also been actioned with the help of QB Support.

 

Is this the correct way to set up the expense account for the deduction?  And how do they link together?  

Also, when I pay the agencies monthly (I have 5 different orders/agencies), how do I record this in the programme?

 

I have spent numerous amount of hours with support and 

1 reply

Kristine Mae
Kristine Mae
April 17, 2020

I appreciate the detailed information, Michael_RBCS. It helped me understand your concern.

 

It looks like you're in the right direction with setting up court orders and expense account. Let me share some articles to better guide you:

The court order item and expense account will link once you set up the account correctly in the deduction's settings.

 

Regarding the recording of payment, I'd suggest reaching out to our customer care support. I know you've called in before. However, an agent can guide you with the right steps for paying five orders/agencies. Here's how:

  1. Click Help inside QuickBooks Online.
  2. Select Contact Us.
  3. Enter "Court orders payment recording" in the description field, then click Let's talk.
  4. Select either Start a message or Get a callback. 

You can always visit the Community if you have other payroll concerns. 

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