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J
JVf72
November 30, 2021
Question

Bug payroll advanced QBs

  • November 30, 2021
  • 1 reply
  • 0 views

Terminated employees are have reappeared in this months payroll as being existing employees and their P45 record have been deleted.

Is there a bug in Advanced Payroll? Now i have to re terminate them the records are going back to April this year.

Really frustrating.

 

 

1 reply

A
Ashleigh1
November 30, 2021

Hello JVf72, 

 

Welcome to the Community page, 

 

Can we ask you to ring the help line on 0808 234 5337 the line is open monday to friday, 8am til 7pm sop that you can set up a screenshare with the agent so they can look into it more for you . Thanks 

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