Can I pay staff every 4 weeks rather than calendar monthly i.e.13 times per year rather than 12?

Thanks for reaching out to us, Roberthaynes.

If you're using the Standard Payroll, the available types of pay schedules that you can assign your employees are weekly and monthly only. To be able to use the 4-weekly option you'll want to consider upgrading your payroll subscription to the Advanced version. This plan also includes fortnightly, quarterly, and annual pay schedules. To change your payroll service, you'll have to contact the Customer Care Team. Here's how:

1. Go to the Help icon.
2. Select Talk to a human.
3. Enter "Talk to a human" again in the search bar.
4. Choose I still need a human, then click Contact us.
5. Select Get a callback or Send a message to start a conversation.

After that, follow the steps in this article to learn how to create a pay schedule in QuickBooks Online Advanced Payroll: Set up pay schedules.

I'm also adding these articles to help manage the pay schedules of your employees: Set up multiple pay schedules.

Do you have any other questions in mind? Feel free to leave them below and I'll get back to you.