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April 9, 2020
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Cannot change journal mapping account for standard payroll for quickbooks online

  • April 9, 2020
  • 1 reply
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Best answer by DebSheenD

Bit arrogant to say wages should always be categorized as expenses....in no accounting text book will you see that.  No government agency dictate how you should categorize expeniture.  No accounting standards dictate that wages should always be categorized as expenses.  If Quickbooks can't do it because coders decided it was not how things should work, then say that, but don't dictate how users must categorize and analysis their business expenditure.

 


Hello there, Andrew678.

 

Welcome to the Community. I'm here to share some information to help you change your journal mapping account for standard payroll in QuickBooks Online.

 

Here are some steps that might just be the trick to getting your payroll back on track. 

 

First, simply turn off ‘Close the books’ by going to: 
 

  1. Payroll, and choose the gear icon.
  2. Tap Account and Settings, and then Advanced.
  3. Edit the Accounting section, and use the toggle to switch off ‘Close the books’.
  4. Go back to payroll, and rerun the payroll to create a journal entry.
     

Second, ensure 'Net pay account' isn’t mapped in a foreign currency

  1. In Payroll, and hit the gear icon.
  2. Tick Account and Settings, and then Advanced.
  3. In Currency, set ‘Home Currency’ to British Pound Sterling.
  4. Go back to payroll, and rerun payroll to create journal entries.

 

You can view this article for more details: What to do if you can't create journals in Standard Payroll.

 

Once done, run a payroll report to check if the amounts are accurate in your QBO. 

 

Do get back to me if you have other concerns about standard payroll. I'm always here to back you up. Have a great day!

1 reply

April 9, 2020

Hello Arichards1, 

 

Welcome to the Community page, 

 

We would not recommend changing the mapping of the journal account. You can only change the mapping of the bank within the settings but if you change any of the mappings or manually change anything within the journal you run the risk of the journals not being created in the future going forward.   

 

 

April 28, 2020

This isn't great - you used to be able to change the mapping of items to the account you needed them show in. I already had all the correct liability accounts and expense account linked and labelled as payroll. Now the new system has duplicated the labelled liability accounts. And it has posted individual journals for each employee! This is absolutely crazy when trying to review things. I am seeing 7 journals for PAYE for the period of April 20 (there are 7 employees) when I should see one journal labelled April 20. The reports give you the breakdowns and the journal posts the months summary. Please can this be amended asap. Can you imagine how many journals there will be at the year end. There should be 12 in total. Now there will be 168 journals in the tax and ni account. Not great for the reviewer. Seriously this has to be amended! I will be looking into other payroll software in the meantime if this continues.

April 28, 2020

Same problem and I have 60 odd employees over three different sites and head office.  I'd prefer no mapping at all tbh, then I could post my neat journal to the right account and class and have it deducting from the right bank accounts too!

 

Looking forward to the answer....