Hi,
I have done the payroll for the month end, and have advanced to next period, however I have just been told to change the commission rate on two employees effective with immediate effect, can I go back and change this so their pay will be correct this month?
Hi LucySmith
Select the drop down menu to the right of run payroll in the top right hand corner > payroll settings > pay calendar > select the drop down menu to the right of view payslips on the current pay period > select rollback. This will roll the period back to the previous period you can then correct the commission amounts and re-run the payroll. We advise that you take note of the figures of the previous period before you roll back and if you have submitted the RTI/FPS that when you re-submit it select correction to earlier submission, this will overwrite the previous RTI/FPS
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