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A
Adrian33
July 24, 2024
Question

Core Payroll new option "Chart of account" - what should this be set to?

  • July 24, 2024
  • 1 reply
  • 0 views

The payroll interface has suddenly changed (some searching suggests this is due to a forced update to 'Core Payroll'. When running payroll, there is now a mandatory field labelled "Chart of account".

 

What should this be set to so that the payroll works the same as it did previously?

 

Note that I already have already checked the settings under "Payroll settings -> Accounting" and all of these are filled in - so it's not clear to me why there would be an additional option. What is this new "Chart of account" field for?

 

I have tried checking the documentation - all I could find is this article https://quickbooks.intuit.com/learn-support/en-uk/help-article/regular-payroll/create-run-payroll/L5JFzGwNu_GB_en_GB

which simply says "Select or review the QuickBooks Chart of account to track your payroll". How is this different from the settings that are in Payroll settings -> Accounting? Surely to fully track payroll you need separate accounts for payments, wage expenses, tax liabilities etc?

 

1 reply

G
GeorgiaC
July 24, 2024

Hello and welcome to the Community, Adrian33

 

We recently migrated users of Standard Payroll to our new and improved Core Payroll. Please see QuickBooks Core Payroll: upgrading your Standard Payroll experience in 2024 for full details. 

 

One difference in QuickBooks Core Payroll is that there are no longer payroll journals; instead, separate payments called payroll payments will be recorded.


These will be found in the chart of accounts that were selected to map the payments to. You can manage these accounts by going to the payroll settings - account mapping.

 

If you continue to see a blocker on the payroll after mapping all fields, please post a screenshot capturing the message below so that we can investigate further. 

 

Alternatively, you can begin a live chat where an agent will be able to connect to your screen to view the payroll.

A
Adrian33Author
July 25, 2024

Hi GeorgiaC, thanks for your reply.

 

As far as I can see, the account mapping is all set up (I didn't change any of these - they have always been set up this way).

I'm still seeing the mandatory field when running payroll.

I've attached a screenshot showing both the current account mapping and what happens when I run payroll (combined into 1 screenshot because I can only add one attachment).

 

Do you have any documentation on how the change from journals to 'payroll payments' will work? What will end up being recorded? Does this mean that the journals will no longer track unpaid payroll liabilities?

 

Thanks

G
GeorgiaC
July 25, 2024

Thanks for responding with these screenshots, Adrian33

 

The chart of account to be selected on the Run payroll screen is the bank account that the net payment posts to. 

 

The payroll payments will be generated once the payroll has been finalised and will post to the accounts chosen on the account mapping screen. You can locate the payments by viewing the account history of each account in your chart of account. 

 

We don't have a specific guide on the payroll payments at the moment, but you can visit our resource hub for QuickBooks Core Payroll for other helpful articles. 

 

If there are any other queries that we can help you with, please don't hesitate to post these below and we'll get right back to you. 

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