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ben156
November 28, 2024
Question

Core Payroll Shambles!!!!

  • November 28, 2024
  • 1 reply
  • 0 views

So, now that the introduction of Core Payroll has left me not being able to process zero hours contract employees, can anyone tell me why all my historical employee pay data has been deleted now that I have been switched over to Core Payroll.

Quickbooks has confirmed that the only way to now process irregularly paid employees is to submit manual submissions using the HMRC manual tool (why this is the case I do not know and I know others in the same boat!) But in order to do this I need all my historical employee pay data which has now been deleted from Core Payroll. I cannot cancel my payroll subscription until I have this information.

Why are Quickbooks making it so difficult to pay and file submissions for zero hours / irregluar paid staff. When will the shambles of Core Payroll be rolled back to what it was?

1 reply

M
Maybelle_S
November 28, 2024

It's not the experience we want you to have, Ben. Let me share some details about switching to payroll core and how you can get a copy of your data.

 

We want to inform you that you can access any historical data from Standard Payroll in QuickBooks Core Payroll through a downloadable zip file. It includes P32 documents, P11, P45, P60, and payslips.
 
We apologize for any inconvenience caused by the change. If you have any questions or need assistance, please let us know!

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