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sue.mikeknightau
October 16, 2020
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Deceased employee on standard payroll

  • October 16, 2020
  • 1 reply
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I have an employee who died. I had to make him as a leaver and submi. The reasons for leaving suggested by QB were: 

Dismissed, redundant, resigned, retired.  There was no option for deceased. 

I had an online chat with an agent who couldn't help me and said she would log it with an engineer. 

Surely many other employees must have died in service. 

Why is there no option for Deceased in Standard Payroll? 

Best answer by JoesemM

Hello there, @sue.mikeknightau.

 

I understand the importance of this option for your deceased employee. In the meantime, you can choose the option provided.

 

To mark an employee as a leaver, here's how:

 

  1. Go to the Employees or Payroll menu.
  2. Select the name of the employee to open the profile.
  3. Select Actions and select Mark as leaver under the employee name.
  4. For Details of leaving and select the most appropriate option on the drop-down. 
  5. Click Done.

 

For more details, click this article: Process a leaver in QuickBooks Online Standard Payroll.

 

While waiting for the update from our support team, I'd encourage you to visit our QuickBooks Blog, so you'll be updated with our latest news and updates including product improvements. Just go to https://quickbooks.intuit.com/uk/product-updates/.

 

I'm adding this article in case you need help in managing your payroll in QuickBooks: QuickBooks Online Standard Payroll Hub.

 

You can find me here if you have any other concerns or questions about QuickBooks. I'm always here to lend a helping hand. Take care!

 

 

1 reply

JoesemM
JoesemMAnswer
October 16, 2020

Hello there, @sue.mikeknightau.

 

I understand the importance of this option for your deceased employee. In the meantime, you can choose the option provided.

 

To mark an employee as a leaver, here's how:

 

  1. Go to the Employees or Payroll menu.
  2. Select the name of the employee to open the profile.
  3. Select Actions and select Mark as leaver under the employee name.
  4. For Details of leaving and select the most appropriate option on the drop-down. 
  5. Click Done.

 

For more details, click this article: Process a leaver in QuickBooks Online Standard Payroll.

 

While waiting for the update from our support team, I'd encourage you to visit our QuickBooks Blog, so you'll be updated with our latest news and updates including product improvements. Just go to https://quickbooks.intuit.com/uk/product-updates/.

 

I'm adding this article in case you need help in managing your payroll in QuickBooks: QuickBooks Online Standard Payroll Hub.

 

You can find me here if you have any other concerns or questions about QuickBooks. I'm always here to lend a helping hand. Take care!

 

 

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