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Best answer by GeorgiaC
Hi RoseMarjorieA Thank you for your quick reply. The payslips are using the newly generated ID numbers, that is how I noticed the anomaly. Do you have any other ideas? Many Thanks Fiona

Hi Fiona, 

 

When you create an employee in Advanced Payroll the system generated ID will appear in the Employee details but the custom ID you entered should show within the Employee Tax & NI tab within their settings, and also on their payslip. 

 

Does the correct current employee ID show within the employees Tax & NI section? 

 

Thanks!

1 reply

July 4, 2019
I have been migrated to Quickbooks Online Advance Payroll from the QuickbooksStandard Payroll this month, therefore 3 months of RTI has already been uploaded via FPS. When setting up the employees that I already have, I have input their current Employee IDs ...however, as soon as the set up is saved and completed these numbers arereplaced with new numbers automated by the Advance Payroll software. This is going to cause a problem as HMRC will not recognise these new ID a quarter of the way through the year and will duplicate the figures. Does anyone have a work around for this problem?
Rose-A
July 4, 2019

Hello, ShedAccounts1.

Let me share some information concerning employee's ID and QuickBooks Online Advanced Payroll.

 

When entering the employee's information, the system normally generates new numbers after completing and saving it. But when you processed payroll and print the pay stubs, it will show the numbers you've entered for the employee's ID.

 

I'm including these articles for your references:

 

For additional help, feel free to reach out to our QuickBooks Online Support.

 

Don't hesitate to hit the Reply button below if you have additional payroll questions. Have a good one.

July 5, 2019
Hi RoseMarjorieA Thank you for your quick reply. The payslips are using the newly generated ID numbers, that is how I noticed the anomaly. Do you have any other ideas? Many Thanks Fiona