Question

Employee self set up notifcations

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Hi

I am using quickbooks advanced payroll. I am the Master admin on the system and I have three other users who are all admins.

When an employee completes their self set-up, all of the other admins are receiving a notification, but I am not. I am the person that needs these notifcations most. I can see that their notifications are coming from my email address but are being sent automatically by quickbooks. Is there a way that I can receive these too? Even though they come from my email address?

Thanks

A

Ashleigh1

Hello Jenniferbiddel,

Welcome to the Community page,

Have you accessed the payroll before? Because those notifications should be sent to all the users associated with payroll.

Have you ran a payroll before if not you need to run a payroll in order to get the notification if you haven't run one then that is most like why you are not get the notification.