employee tax uk

I understand where you're coming from, @Nevertheless.

Normally, a pop-up message will appear from your dashboard if you'll need to submit a VAT return.

Let's perform some basic troubleshooting steps. This way, we can verify if you're experiencing a browser-related issue. First, let's open your QuickBooks Online (QBO) account via an incognito/private browser. Here are the shortcut keys to access a private browser:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Internet Explorer: Ctrl + Shift + P
• Safari: Command + Shift + N

Then, check if you're able to see the pop-up message. If so, you'll have to clear your regular cache browser. To avoid any future VAT returns, you can contact Payroll Support.

I'm also adding these articles that will guide you on how to submit and record VAT returns and payments.

• Submit a VAT return in QuickBooks Online
• Record a VAT payment or refund

Keep us updated by replying to the thread. Have a great weekend!