Solved
EPS are being rejected
How can I find the rejection reason - they were working fine
Apologies this is an error submitting FPS not EPS
I submitted previious FPS months (months 1-10)correctly then Month 11 rejected - no error message. I deleted and redid Payroll for the year as I thought that would allow me to submit again however I cant now resubmit months 1-10.
Is this because I previously submitted them to HMRC successfully and I should ignore these?
right ok no problem so if you have already submitted the period to HMRC and have changed anything then you should be submitting as a correction to previous submission, If you try that and you do receive the same message, the reason why its being rejected which is usually in the FPS page within the error scripting. If you are still unsure, I would suggest, you ring the support line on [Removed] the line is open mon to fri 8am to 7pm and is free from any UK landline and mobile. You will be able to set up a screenshare with them whilst on the phone.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.