EPS to claim Employment Allowance won't submit

Thank you for notifying us of the behavior you're experiencing when attempting to submit your EPS filing, richard96. Let me point you to our support team for assistance.

To get this issue investigated thoroughly, I recommend contacting our live experts. They have specialized tools and resources to explore this further. Rest assured that our payroll representatives are willing to help you.

Follow the steps below:

1. Go to the Help icon and choose Assistant.
2. Type Contact a human on the lower bar.
3. Click Live Chat/Call me back.
4. Enter your concern, then Continue.

Please note our support hours under QuickBooks Payroll in this article so you can reach us at your convenience: Get help with QuickBooks products and services.

Once fixed, you can proceed with sending the report based on your product:

• How to submit an EPS in QuickBooks Online Standard Payroll
• Submit an EPS in QuickBooks Online Advanced Payroll

Furthermore, refer to this guide to review the filed forms from the Payroll Tax Centre: View submitted FPS and EPS filings in QuickBooks Online Standard Payroll.

After the submission, please let us know if you need to take care of other reports. You can also add questions about payroll taxes to your reply. We'll be here to address them.