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September 16, 2024
Question

Has any had trouble starting to submit pension filings ?

  • September 16, 2024
  • 1 reply
  • 0 views
started scheme in july unable to submit filings to nest

1 reply

September 16, 2024

I recognize the importance of ensuring that pension filings are processed smoothly and in compliance, Scott. We haven't received any reports of customers being unable to submit filings to the National Employment Savings Trust (NEST).

 

Let's go through some basic troubleshooting procedures to ensure you can submit the pension successfully. Accumulated historical data can sometimes cause unexpected issues.

 

To begin, open your account and submit the filings using an incognito window to eliminate the possibility of a webpage issue.

 

You can do this by using the following keyboard shortcuts:

 

  • Google Chrome and Microsoft Edge: Ctrl+ Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Safari: Command + Option + P
     


 

Once you have successfully submitted the pension, return to your regular browser. Then, clear your cache to start anew. Alternatively, consider using other supported browsers installed on your system.

 

If you encounter any error messages when trying to submit, kindly take a screenshot and send it in this thread. With that additional information, I'll be able to pinpoint the issue.

 

Moreover, you can submit a pension report to NEST. It ensures compliance with legal requirements for auto-enrollment and secures your employees' retirement benefits by accurately funding their pension pots.

 

I understand your commitment to securing your employees' financial well-being while ensuring compliance with regulations. These practices can ultimately benefit your business as well. Keep me in the loop after following the process above. I'm ready to assist you further, Scott.