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info-srockrecrui
Aug 8, 2023 9:16 AM UTC
Question

Has anyone been able to access their payroll this morning please?

Original commenter did not share additional details

3 replies

Sue_TandT
Aug 8, 2023 9:28 AM UTC

No - really annoying

It wants me to set up a two factor authentication - but none of the links work

 

Not good enough!

Lisa-HECShowman
Aug 8, 2023 11:11 AM UTC

Same here. Requesting 2 factor authentication but none of the links work. 3 different users have tried to access our payroll but we all get the same message

GeorgiaC
Aug 8, 2023 11:18 AM UTC

Hi all, thanks for posting on the Community.

 

We're aware of an issue accessing QuickBooks Online Advanced Payroll earlier today, where a message 'Set up a minimum of 2 authentication methods' was shown. 

 

This incident has now been resolved by our team, and users will be able to access as usual. Apologies for any inconvenience caused. 

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