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anthony41
Sep 7, 2020 8:02 AM UTC
Question

Has anyone got a similar issue. I have a single CIS subbie out of 25 in which I have a problem. The bill has one CIS deduction value but the CIS summary has +1p each run?

Original commenter did not share additional details

9 replies

payment after leaving
Sep 7, 2020 8:29 AM UTC

Hi anthony41 Can you confirm that when you're creating the bill the CIS is not calculating correctly, out by 1p, or is it the corresponding report that isn't calculating correctly?🤔

anthony41Author
Sep 7, 2020 9:11 AM UTC

Hi, It is the report that isn't calculating correctly.

GeorgiaC
Sep 7, 2020 11:12 AM UTC

Hi anthony41, 

 

Just for our clarification, is the report showing 0.01p higher than the CID deduction value on this bill? 

 

Can you try re-saving the bill and running the report again? Is the bank payment account associated with the bill payment a UK or a multicurrency account? 

 

Thanks!

anthony41Author
Sep 7, 2020 12:55 PM UTC

Hi, I have re saved the bill but that has not altered the summary in any way. The cis summary shows 1p more than deducted on the bill and payment. The the payments are in UK pounds

GeorgiaC
Sep 7, 2020 2:43 PM UTC

Hi anthony41, 

 

Thanks for getting back to me and checking those.

 

To test if there is a cache issue with this bill, please try either creating a copy of the bill by opening this and going to More > Copy on the toolbar, and then save and record the payment, or recreate this manually.

 

If this is still showing the incorrect amount on the report, please reply back with a screenshot of the report and the bill so we can take a closer look. If you'd prefer, you can send us the screenshots via private message on FaceBook or Twitter, just search for our handle @QuickBooksUK, and we'll be able to pick this up with you there. 

 

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