Hello, yesterday i connected with your support team regards to the core payroll access we are facing. however it is not resolved yet

Hello, Jyoti. Resolving your payroll access issue is crucial for you to continue working on your tasks. I acknowledge all your efforts in reaching out to our payroll team.

In your case, I recommend contacting our payroll support. I understand you've already contacted our experts, but they can pull up your account, which is beyond what we can do here in the Community space.
 
Our dedicated team possesses all the necessary tools. They can guide you on the resubscription process and offer further insights into the investigation mentioned in your email.

Here's how you can reach them:

1. Head to the Help icon, then the Search tab.
2. Type in Contact Us in the search bar.
3. Click Contact Us.
4. Choose the Chat or Callback option.
    

You can reach our support by phone from 8:00 AM to 7:00 PM, Mondays to Fridays, or message them live on Mondays to Fridays from 8:00 AM to 10:00 PM, and on Saturdays and Sundays from 8:00 AM to 6:00 PM.

Moreover, I'm adding these helpful resources as a guide to managing your employees and payroll in the future:

• Add or update an employee record
• Reimburse an employee
• How to create and customise your payroll reports

I value your experience, Jyoti. I'm ready to assist you further with any QuickBooks-related concerns, particularly managing your account, employees, and payroll.